The Ashley Store is a retail chain that specializes in signature home furniture, decor, and accessories. With a variety of quality levels and styles to choose from, Ashley Store offers budget-friendly options to higher-end pieces that are designed with durability and style in mind. Located in Joffco Square on W Roosevelt Rd Building 13024, Unit 002, Chicago, IL 60607, United States, the store offers in-store shopping, in-store pickup, and delivery options. The store's operating hours are from 10 AM to 8 PM, Mondays to Wednesdays, Fridays to Saturdays, and from 12 PM to 8 PM every Sunday. With its diverse range of products, the Ashley Store is a go-to choice for tasteful and affordable furniture and decor.
Reviews
Ashley Furniture offers a delightful blend of appealing decorations and designs that cater to diverse tastes. The range is not only aesthetically pleasing but also surprisingly affordable, making it a go-to choice for those seeking quality without breaking the bank. The diverse selection ensures there's something for everyone, making Ashley Furniture a reliable option for stylish and budget-conscious shoppers.
My mother and I came in to look at powerlifting recliners. We were helped by Ben who was knowledgeable, friendly and patient. We never felt pressured, and could tell he truly cared about helping us find the right chair. He not only helped us decide by pointing out the chair’s features but also made sure to check the inventory so we could get it asap! Highly recommend! Our new chair has really lifted my mom’s spirits!! Thank you again Ben!!!
Came into the store to get a recliner sofa, these two stars are for the staff, and they were eager to win the business, the buying experience was terrible but THAT WAS IT. As soon as you walk out, good luck, no one in the store can help you.
I had our power recliner sofa delivered 3 yup THREE times and it still did not get it right. They first deliver a defect sofa, then took it back, and then deliver the right sofa but without power cord, And 3rd time delivering the power cord but not the right one.
first time you call it human error, second time you call it unlucky, and the 3rd time?
And when you ask for assistance and support from the store, it is so disappointing to hear keep hearing i cannot help you. Come on store owner/ franchisee, we all buy something from store before, while i know your corporate may set the rules for you but at least try to pretend (yup- you heard me pretend you care) or better still fight for an escalation path for your customer. You are the face of the brand and I bought the sofa from YOU/ THE STORE....and when things go south, it's not your problem? 5 star service really...
First time with Ashley, and it is also my last... Sorry I rant, and I am going to stop now, wasted too much energy and time on this. Good luck in whatever you do.
My experience was wonderful, Jeff Norman was great and very professional. I went into the showroom with something in mind and I walked out with that very thing!
Jeff's knowledge of his inventory and his ability to piece together what you need at good pricing was uncanny and very rare in this industry! Jeff's knowledge and experience of no pressure sales was evident and greatly appreciated.
I definitely will see myself in that show room as continue to furnish my new home!
Amazing purchasing experience. The staff was so knowledgeable and Emely sat and talked with me to make sure I got exactly what I desired and didn’t pay an arm and leg for it. Delivery was smooth and FAST!! They can well within the window and had my furniture up in my apartment and set up with no damage to anything!!! So pleased and I look forward to buying more things from Ashley.
Initially everything was great. I ordered a bed. But when the bed arrived it was not what I selected. It then took an additional two weeks just to then have the wrong color delivered! No one takes responsibility. The showroom points to warehouse and delivery personnel points to showroom. This has been a horrible experience. A month later and I am still waiting for the “full size” bed I bought. Thank God I didn’t order more furniture!
Emily was so personable, professional, and helpful. She listens well and did not waste time showing me products that wouldn't work for me. Alec was also helpful with administrative issues. I am concerned that delivery might be delayed, and he explained the process and told me my delivery date was 100%, so I feel more confident.
I ordered a table over the phone. They made the process very easy and the delivery was scheduled the next day for my requested delivery date. Alexander and Jeff were great to work with.
Ashley Furniture offers a delightful blend of appealing decorations and designs that cater to diverse tastes. The range is not only aesthetically pleasing but also surprisingly affordable, making it a go-to choice for those seeking quality without breaking the bank. The diverse selection ensures there's something for everyone, making Ashley Furniture a reliable option for stylish and budget-conscious shoppers.
My mother and I came in to look at powerlifting recliners. We were helped by Ben who was knowledgeable, friendly and patient. We never felt pressured, and could tell he truly cared about helping us find the right chair. He not only helped us decide by pointing out the chair’s features but also made sure to check the inventory so we could get it asap! Highly recommend! Our new chair has really lifted my mom’s spirits!! Thank you again Ben!!!
Location
555 W Roosevelt Rd Building 13024, Unit 002, Chicago, IL 60607, United States
Hours
-
Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
-
Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
10:00 AM - 08:00 PM
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Saturday
10:00 AM - 08:00 PM
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Sunday
12:00 PM - 08:00 PM
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